Privacy Policy for SOULGNO and BOOK OF SOULGNO
Last Updated: August 2024.
Welcome to SOULGNO. Your privacy is of utmost importance to us. This Privacy Policy explains how “I CREATE MY STORY LTD” (“we,” “us,” or “our”) collects, uses, shares, and safeguards your personal data when you use our website, products, and services, including the BOOK OF SOULGNO Profile.
1. Information We Collect
We may collect and process the following information:
Personal Data: Your name, date of birth, email address, phone number, location information, and any other details you provide directly to us.
Payment Information: Details necessary to process payments (e.g., credit/debit card information) via our secure payment gateway.
Technical Data: IP addresses, browser type, device information, and details of your use of our website.
Profile Information: Data provided through questionnaires or assessments for the purpose of generating your BOOK OF SOULGNO Profile.
2. How We Use Your Data
We use your data for the following purposes:
To provide, personalise, and enhance our services, including your BOOK OF SOULGNO Profile.
To process payments and fulfil orders.
To communicate with you about updates, offers, and customer support.
To analyse usage and improve our products, services, and website.
To ensure the security of our services and prevent fraud.
3. Legal Basis for Processing
We process your personal data under the following legal grounds:
Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
Contractual Necessity: To perform the services or provide the products you have requested from us.
Legitimate Interests: For purposes such as improving our services, ensuring website security, and conducting marketing activities.
4. Sharing Your Data
We do not sell or lease your personal data to third parties. We may share your data with:
Service Providers: Such as payment processors, IT support, and email services that assist us in providing our services.
Legal Authorities: Where we are required to do so by law or to protect the rights, property, or safety of our company and users.
5. Data Security
We are committed to keeping your data secure. We use appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
6. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected for, or as required by law.
7. Your Rights
Under UK data protection laws, you have rights regarding your personal data, including:
Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests.
Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].
8. Cookies
Our website uses cookies to improve your experience. You can manage your cookie preferences through your browser settings. For further details, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
I CREATE MY STORY LTD
Email: connect@soulgno.com